Artconnect Privacy Notice

The present Privacy Notice is valid from 25.05.2018. Artconnect Berlin UG (haftungsbeschränkt), Hermannstr. 229, 12049 Berlin (Germany) (“Artconnect” or “we” or “our” or “us”) takes your privacy and the protection of your personal data very seriously. In compliance with data protection regulations, we only process your personal data if permitted to do so by law or if you have given us your consent. This Privacy Notice describes the collection, use, disclosure, storage and protection of your personal data.


Artconnect is the operator of (hereinafter the "website") and the data controller in the sense of the General Data Protection Regulation (GDPR). Whenever the words "we", "our" or "us" are used in this privacy notice, these refer to Artconnect as the data controller.

Our Data Protection Officer can be reached at

We are responsible for the collection, use, disclosure, storage and protection of your personal information in accordance with our global privacy standards and applicable law. We may process and store your personal information in data centers in the European Union and worldwide. This Privacy Notice describes the collection, use, disclosure, storage and protection of your personal information. It applies to the Artconnect websites as well as all websites affiliated with them and to any applications, services or tools (collectively "services") that refer to this privacy notice, regardless of how you access or use these services, including access via mobile devices.

Changes to this Privacy Notice

We may change this Privacy Notice at any time by publishing the amended version on this site, including the coming into effect of the amended version. We will let you know of all material changes to this Privacy Notice by e-mail.

Personal information we collect

We collect, use and store personal information about you and the devices (including mobile devices) you use in the following cases: when you use our services, create an account, provide us with information through a web form, add or update information about your account, participate in community discussions or chats, or otherwise communicate with us. We also use social network plug-ins that allow these social networks to collect data.

Some of your personal data (e-mail address, billing address, if applicable) are required to complete and execute the User Agreement. All other personal information is optional, but may be necessary to use our services, such as: the offer or contact information required to post an ad.

We may also collect personal data from other sources, as listed below.

Personal information you give us when you use our Services or register for an account with us:

  • Identifying information such as your name, addresses, telephone numbers, e-mail addresses or your User ID (if applicable) which you provide when registering with us or disclose to us in any other way.

  • Posting ads, responding to ads, data you provide in a transaction or funding request, and other transactional content that you generate (such as adverts and other content that you generate or that is connected to your user account, your search queries, the advertisements you view and save or search, the use of the contact function in the advertisements or financing requests).

  • Other content that you generate, or that is connected to your account.

  • In some instances, when you use our services, you may provide age, gender, interests and personal preferences.

  • Data which you provide through a web form, by updating or adding information to your account, through your participation in community discussions, chats or when we communicate with you for other reasons.

  • Data that we are required or authorized to collect and process under applicable law and that we need in order to authenticate or identify you or to verify the information we have collected (including suspected violations of our General Terms and Conditions, such as for example, if permitted by law, an identity card or a utility bill to verify your address or identity).

Personal information we collect automatically when you use our Services or register for an account with us:
  • We collect information about your interaction with our services, your advertising preferences, and your communication with us. This is information we receive from devices (including mobile devices) you use when you access our services. This information could include the following: device ID or unique identifier, device type, advertising ID, and unique device token. This data is only assigned to you when you log in as a registered user, or if you have provided your e-mail address or other identifying data when using our websites, applications, services, or tools.

  • Location information, including geolocation data from your mobile device. Please keep in mind that most mobile devices allow you to control or disable the use of location services by any application on your mobile device in the device's settings menu.

  • Computer and connection information such as statistics on your page views, data traffic to and from the websites, referral URL, ad data, your IP address, your browsing history with regards to our website and services, and information from the web server log files.

Personal information we collect using cookies and similar technologies:
  • We use cookies and similar technologies to collect information about the pages you view, the links you click, and other actions you take when using our services, within our advertising or e-mail content.
Personal information collected from other sources:
  • Social Media: We allow you to share information with social networks or to connect your account with the respective social media site. These social networks may give us automatic access to certain personal information about you held by them (e.g., content viewed by you, content liked by you, and information about the adverts you have been shown or have clicked on, etc.). You control the personal information you allow us to have access to through the privacy settings on the respective social networks and the permissions you give us when granting us access. When you connect an account managed by a social network with your account and authorize us to have access to this information, we use the information provided by these social networks in accordance with the present privacy notice.

  • If you give us personal information about someone else, you must do so only with that person's authorization. You should inform them how we process their personal information according to our privacy notice.

Personal information collected from other sources:
  • Social Media: We allow you to share information with social networks or to connect your account with the respective social media site. These social networks may give us automatic access to certain personal information about you held by them (e.g., content viewed by you, content liked by you, and information about the adverts you have been shown or have clicked on, etc.). You control the personal information you allow us to have access to through the privacy settings on the respective social networks and the permissions you give us when granting us access. When you connect an account managed by a social network with your account and authorize us to have access to this information, we use the information provided by these social networks in accordance with the present privacy notice.

  • If you give us personal information about someone else, you must do so only with that person's authorization. You should inform them how we process their personal information according to our privacy notice.

Personal data collected by social networks (social media plug-ins):
  • Plug-ins of the social networks of Facebook Inc., USA, "Facebook", verview of Facebook plug-ins:, or "Follow Button": and Pinterest Inc., USA (“Pinterest”) via the “Pin Button”: are integrated on our website (more information about this can be obtained by clicking on the link of the respective network). If you visit a page of our website that contains such a plug-in, the plug-in establishes a direct connection between your browser and the server of the respective social network. The provider of the social network receives the information that you have visited our website with your IP address. If you click on the plug-in while logged into your user account, you can link the contents of our website to your social network profile. This allows the social network to associate your visit to our website with your user account. We wish to inform you that as a provider of our website we have no insight into the content of the transmitted data and its use by the provider of the social network. For more information, see the privacy notices of the social networks, which you can access here for the social networks Facebook: , and Pinterest:

  • Please note that you must be logged out of the user account of your respective social network when you visit our website and do not want your social network to associate your visit to our website with your respective user account.

How we use your personal information

We use your personal information for a range of different business purposes and according to different legal basis of processing. The following is a summary of how and according to which legal basis we use your personal information. We use your personal data in order to fulfill and execute the contract with you and to make our services available to you (Article 6(1) (b) GDPR) in order to comply with our legal obligation (Article 6(1) (c) GDPR) or to protect your vital interests (Art. 6(1) (d) GDPR). This includes the following cases:

  • To grant you access to and enable the use of our services, in particular to post User Content and advertisements, to facilitate the execution of funding requests, and to assess and improve the quality and the performance of our services, to keep our services secure and ready for use, and to tailor the content of the website and services to what you might like based on the actions you have taken;

  • To ensure the accuracy of the data and to verify it with third-party providers; To give you access to your User Content and other features offered by us;

  • To contact you regarding your account, to solve problems with your account, to resolve a dispute, to collect fees or monies owed or as otherwise necessary to provide you customer service (when contacting you for such purposes as outlined above, we may contact you via e-mail, telephone, text messages and postal mail)

  • We use general location information to provide you with location based services (such as advertising, search results, and other personalized content).

  • To prevent, detect, mitigate, and investigate fraud, security breaches or other potentially prohibited or illegal activities.

  • To enforce our General Terms and Conditions, this privacy notice, or other policies.

We use your personal information to pursue our legitimate interests where your rights and freedoms do not outweigh these interests (Art. 6(1) (f) GDPR). We have implemented controls to balance our interests with your rights. On this basis, we use your data as follows:

  • To improve our services, for example by reviewing information associated with stalled or crashed pages, allowing us to identify and fix problems and to give you a better user experience;

  • Measure the quality and performance of our e-mail marketing campaigns (e.g. by analyzing open and click rates).

  • Monitor and improve the information security of our services.

With your consent (Art. 6(1) (a) GDPR), we may use your personal information to:

You have the right to withdraw your consent at any time and to exercise your right of objection.

We may use technologies that are considered to be automated decision making or profiling.

We will not make any automated decisions about you that would significantly affect you, unless such a decision is necessary as part of a contract we have with you, we have obtained your consent, or we are required by law to use such technology.

Your choices about how we use your personal information

You can choose how we may use your personal information to send you newsletters and show you personalized advertisements.

Marketing communication settings If you do not wish to receive any newsletters from us, you can unsubscribe from them using the link in the e-mail you have received or contact us using a provided contact method (e.g. by e-mail to or unsubscribe via the opt-out link in the newsletter e-mail. We will not sell, provide or disclose your personal data to third parties for marketing purposes without your consent.

Personalized advertisements and usage analysis If you do not want us to collect pseudonymized data regarding your visit to our website and the use of our services, applications and tools, you may object or revoke your consent by following the instructions in the section “Cookies and similar technologies” of this Privacy notice. Without your consent, we do not permit third parties to track or collect your personal information on our websites for their own advertising purposes.

Staying signed in When you sign in to your account on our services, you stay signed in to your account for a certain amount of time until you log out. If you use our app, you will stay permanently signed in after registration.

If you are using a public or shared computer, we encourage you not to choose to stay signed in but to log out instead. You or any other user of the computer/browser you signed in on will be able to view and access most parts of your account and, while signed in, take all account actions without any further authorization on your part.

The specific actions and account activities that you or any other user of this computer/browser may take include:

  • View your activity

  • View the page

  • View or edit your User Content

  • Post an ad

If you attempt to change your password, User ID, any other account information or attempt other account activity beyond those listed above, you may be required to enter your password.

You can typically end your signed in session by either logging out and/or clearing your cookies. If certain browser privacy settings of your browser are enabled, simply closing your browser may also end your signed in session.

Your rights and how you can access, control and correct your personal information

You can access, review and change your personal information by signing into your account. Please update your personal information immediately if it changes or is incorrect. We respect your legal rights:

  • You have the right to know what personal data we store about you (Art. 15 GDPR).

  • Upon request, we will provide you with a copy of your personal data in a structured, common and machine-readable form (Art. 20 GDPR).

  • If your personal data is inaccurate or incomplete, you have the right to request us to correct it or complete it (Art. 16 GDPR).

  • You have the right to object to the processing of your personal data at any time.

  • You may also ask us to delete or restrict your personal information; this right is determined by applicable law and may affect your ability to access some of our services (Art. 17 and 18 GDPR).

To request information and to find out if any fees may apply in accordance with applicable law, please contact us using the e-mail address Even if you have a right to information or modification or deletion of your personal data, in certain circumstances and in accordance with applicable national law, we may refuse to disclose such information or refuse to correct or delete your personal data.

If you ask us to completely or partially discontinue the processing of your personal information, or if you revoke your consent to the use or disclosure of your personal information for the purposes stated in this privacy notice, we may not be able to offer you all the services and customer support our users have under this Privacy Notice and our General Terms and Conditions.

At your request, we will close your account and delete your personal information as soon as possible, based on your account activity and in accordance with applicable law.

How we might share your personal information

We may disclose your personal information to third parties for the following purposes:

  • Provide joint content and services (such as registration, transactions, and customer support)

  • Detect and prevent potentially fraudulent and unlawful acts, violations of our General Terms and Conditions or violations of data security;

  • Provide you personalized advertising

To law enforcement authorities, to third parties in court proceedings and to statutorily authorized third parties:

  • To comply with our legal requirements, enforce our General Terms and Conditions, respond to claims that a listing or other content violates the rights of others, or protect third party's rights, property or safety.

  • To law enforcement or governmental agencies, or authorized third parties, in response to a request for information in connection to a criminal investigation or alleged offence, illegal activity or any other activity that exposes us, you, or any other user to legal liability. We will only disclose information we deem relevant to the investigation or inquiry, such as name, city, postcode, telephone number, e-mail address, IP address, ad content, fraud complaints;

  • To right holders who have entered into a confidentiality agreement with us in connection with an investigation for fraud, infringement of intellectual property or any other unlawful act, as we deem necessary or reasonable in our sole discretion. In such cases, we will disclose the name, address, city, postcode, country, phone number, e-mail address, company name and ad content; among other provisions, the confidentiality agreement set out that the data may only be used in connection with legal proceedings and/or obtaining legal advice and/or answering questions by the user who placed the ad;

  • To third parties who institute legal proceedings or are involved in legal proceedings, if they provide us with a legal order, court order or equivalent legal act, or if we can reasonably believe that disclosure of the data is necessary to avert imminent danger to life and limb or financial loss, or required to report a suspected wrongful act.

Change of Ownership

If we are subject to a merger or acquisition with/by another company, we may share information with them in accordance with our global privacy standards. Should such an event occur, we will require that the new combined entity follow this Privacy Notice with respect to your personal information. If we collect, use, disclose or store your personal information for any purposes not covered in this privacy notice, you will receive prior notification of the processing of your personal information for the new purposes.

How long we keep your personal information

We retain your personal information for as long as necessary for the provision of the services you request or for any other necessary purposes, such as the fulfillment of our legal obligations, the resolution of disputes, and the enforcement of our General Terms and Conditions.

How long we retain personal information can vary significantly based on the services we provide and on our legal obligations. The following factors typically influence retention periods:

How long will the personal information be needed to provide our services?

This includes such things as maintaining and improving the performance of our products, keeping our systems secure, and maintaining appropriate business and financial records. This is the general rule that establishes the baseline for most of our data retention periods.

Is the personal information sensitive?

If so, a shortened retention time is generally appropriate. Have you given consent for a longer retention period? If so, we will retain data in accordance with your consent.

Are we subject to a legal, contractual, or similar obligation to retain your personal information?

Examples can include mandatory data retention laws in the applicable jurisdiction, government orders to preserve data relevant to an investigation, or personal information retained for the purposes of litigation. After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner according to our data retention and deletion policies.

Cookies and similar technologies

When you visit our websites or use our services, applications, tools or messages, we or our authorized service providers may use cookies and other similar technologies. This is done to give you a better, faster and safer experience, as well as for advertising and marketing purposes.


Small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser.

Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options.

Use of these technologies by authorized third-party service providers

We may work with third-party companies, commonly known as service providers, who are authorized to place third-party cookies for storing information on our sites or in our services, applications, and tools with our permission. These service providers help us to provide you with a better, faster, and safer experience.

Google Analytics

We use Google Analytics, a web analysis service of Google Inc. ("Google") to continuously improve our website. Google Analytics uses cookies, pieces of text data that are stored on your computer, and similar technologies which enable your use of our website, services, applications and tools to be analyzed. The information created about your use of our online offer (including your IP address) is sent to a Google server in Europe (or in a member state of the agreement on the European Economic Area) to anonymize the IP address to prevent persons from being identified. The shortened IP address will be sent to a Google server in the U.S.A. and stored there only after the IP address is anonymized. Only in exceptional circumstances is the complete IP address transmitted to a Google server in the USA and shortened there. Google will use this information on our behalf to analyze your use of the website, to compile reports on website activities and to provide additional services to us relating to the use of the website and the Internet. Your IP address is not merged with other Google information.

We furthermore use Google Analytics Reports in order to analyze anonymous information regarding

  • demographic data (such as age and gender) and interests of our website visitors; and

  • the effectiveness of our advertising on other websites (such as number of impressions and clicks on advertisements

that we receive from third-party cookies or similar technologies and process in Google Analytics. The third parties gathered this information through interest based advertising. We also use this anonymous information for targeting and retargeting purposes to deliver or have third parties (in connection with the use of third-party cookies) deliver content, including ads relevant to your interests, on our sites or on third party sites.

You can prevent cookies from being installed by setting your browser software accordingly, but we would point out that in this case you may not be able to fully use of all of the functions of our website. You can also prevent the information generated by the cookie regarding your use of the website (including your IP address) from being recorded and sent to Google and the processing of this data by Google by downloading and installing the browser plug-in available through the following link: More detailed information on this is available at or at (general information on Google Analytics and privacy). You can prevent being recorded by Google Analytics by clicking on the following link.An opt-out cookie is then installed that will prevent your information from being recorded during visits to this website:

Deactivate Google Analytics If you want to opt-out of Google Analytics only regarding interest based display advertising or customize Google Display Network ads, you can use the Google Ads Settings:

How we protect your personal information

We protect your personal information using technical and organizational security measures to reduce the risks in connection with loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.

Other important privacy information

When you share your personal information on our sites or applications – what happens?

Other users have access to the information that you share with or pass on to other users. Our site allows users to post advertisements and other information and share it with other users so that other users can access this information. Since you can also connect directly with other users through our services, we recommend that you pay close attention to how you publish your personal information and to whom you submit it. You are solely responsible for the personal data that you publish and transmit to other users via our services, and we cannot guarantee the protection or security of the data shared in this way.

Your responsibility for personal data that you receive via

If you communicate with another user and receive their personal information (such as name, e-mail address, or other contact details), you are the data controller of such information independently of us and must comply with applicable privacy laws. You must only use the personal data to which you have access to for the purpose of processing the contact via and the transaction resulting from it, as well as only for the purposes to which the user to whom the information relates has expressly consented.

Unwanted or threatening e-mails

We do not tolerate misuse of our services. You may not use our messaging tools to send spam or other content that violates our General Terms and Conditions. You may also not add other users to your email distribution lists, call them for business purposes, or send them text messages for business purposes, even if that user has purchased something from you, unless the user has given their explicit consent. Sending unsolicited or threatening e-mails or text messages is a violation of our General Terms and Conditions. Please report such spam or fraudulent emails to If you believe that your account has been misused, please contact us at

Communication tools

We automatically scan messages sent through our messaging tools and may manually filter them to check for spam, viruses, phishing attacks, other malicious activity and illegal or prohibited content, and possibly block the whole message or any prohibited content. However, we do not permanently store messages sent through these tools.

Children's Privacy

Our websites are general audience websites and not intended for children. We do not knowingly collect personal information from users deemed to be children under their respective national laws.

Third Party Privacy Practices

This Privacy Notice addresses only our use and handling of personal information we collect from you in connection with providing you our services. If you disclose your information to a third party, or visit a third party website via a link from our services, their privacy notices and practices will apply to any personal information you provide to them or they collect from you. We cannot guarantee the privacy or security of your personal information once you provide it to a third party and we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your personal information.

Contact us

If you have any questions or complaints about this privacy notice, our global privacy standards or how we deal with data, please contact us by e-mail at

You can also contact us in writing:
Artconnect UG (haftungsbeschränkt) - Privacy Policy, Hermannstr. 229, 12049 Berlin.

Your right to file complaints with a Data Protection Supervisory Authority remains unaffected. Our competent Data Protection Supervisory Authority is:

Berliner Beauftragte für Datenschutz und Informationsfreiheit, Maja Smoltczyk,
Friedrichstraße 219, 10969 Berlin, Germany